How We Inspire Clients To Tackle Sales In The Office And In The Field!

Sales cannot stop once the contract gets signed!

Your sales process is part of your brand, part of your culture and the lasting impression that people take from your business. At @revenue, we know that creating a powerful process that both your sales team and your internal team can follow will allow not only for more sales but greater customer service and increased value per client!

 

If your business is ready for powerful growth, it's time we talked. 312.720.1399 x1

 


3 Reasons YOU Should be on Stage

There you are,  sitting in yet another conference listening to a speaker review something that you have heard 100 times before and all you can think is, ‘Good GRIEF!’ (I assume you watched the Peanuts as a child, too), ‘I have so much more powerful information to share, things that would actually give this audience some REAL value!’ Well...let me give you 3 reasons why you should get yourself together and get on the next stage.

**Please do NOT remove the current speaker from stage - let’s find you one of your own!**

  1. The more you have a microphone in your hand the more of an expert you are.

Listen, the raw truth is that no one is going to call you an expert until you say it first. There is no ‘authority fairy’ that is just waiting for you to reach a magical point of experience, education or innovation to give you your set of wings. You have to take the leap.

On a physiological level, the simple appearance of being on stage (in front of a room speaking with authority) creates a subconscious understanding that you have information to give and that you are an authority. The more often you are seen on a screen, stage or in print the more people know and begin trust you. As you start that relationship, with 10 or 2,000 people at a time, you have an opportunity to connect with them much more quickly and deeply when it is time for the next step.

  1.   The Bloom Effect

In this content-heavy world, we are all looking for opportunities to create effective blogs, articles, videos, newsletters, and on and on. With one speaking engagement, you can use that single event to spread your marketing message wide.

  • Post on your site
  • Write your speech and a blog at the same time
  • Video your speech and create 5-7 short burst videos
  • Spread through your social media
  • Engage with other organization’s social media, website, event programs
  • Cross promote with other speakers at the event
  • Etc.
  1. Be the Change

If you are not in business to change the world and make it a better place, this is not for you. For those of you that have the vision, that truly believe that what you do has a major impact on your client’s lives, you need to plant the seed. Our organization is focused on changing the lives of SMBs through providing them with the profit they need to care for their families, invest in their communities and create abundance for others. If that is truly what we are here to do and we keep it under wraps, we have failed tremendously.

This is why we take stages with a message of professional love. We tell the stories that give people a reason to care. We create empathy, provide tools to foster change and lift others up around us. If you were to apply those ideas to your business and look at your impact through a community if not worldwide filter, what would your keynote speech be?

Not sure where to start? Let’s find some time to chat...who knows, the next ‘chat’ you have might be on stage!  

marie@atrevenue.com


Gratitude: Mission Critical

We typically stroll through our business day with a polite ‘thank you’ here and there. Our businesses may offer a cash bonus for referrals and if we have a holiday gifting program, some groans as we sign the STACKS of cards. Blerg.
You know what we are excellent at? COMPLAINING! I know… sometimes it is just letting off steam, sometimes it is an offhanded comment that needed to be released and sometimes it is a little more sinister. This, my fellow business leaders, is an epidemic. Have you ever realized how much easier it is to show gratitude for a small to a medium event, but it’s almost uncomfortable to show HUGE gratitude for a grand gesture?  It’s psychologically harder for us to celebrate the big gifts or wins than it is to complain about the little stuff.

I have so much chaos in my life, it's become normal. You become used to it. You have to just relax, calm down, take a deep breath and try to see how you can make things work rather than complain about how they're wrong. Tom Welling

I experienced this first hand as the waves of love and assistance poured out after Jim’s passing.There were never the words to say “thank you,” to the people who helped me survive, return to my life and start moving forward. It was scary to realize I could never fully express how thankful I was. Whoa - big. Too big. But….

This year I think it’s time to take some brave steps to that place of radical gratitude.

I am not talking about cheesy cheese: “We’re thankful for you” flyers offering a 10% discount on yackity schmackity. BOOOORING, and also not gratitude. It’s a tired sales techniques and it’s insulting. Stop it.I’m talking about a lifestyle of gratitude. A business practice that celebrates the blessings that come from each lesson, client and coworker.

If you have a hard conversation that allows you perspective - CELEBRATE.

When you have a miscommunication and you are both able to get back on the same page and team - CELEBRATE.

If you have a week that is simply full of laughter - CELEBRATE.

I know this is going to trigger a bunch of knee-jerk no’s. It’s going to be expensive, it’s going to take work, I am so busy….Yep!

Ok, it doesn’t have to be expensive, but it does have to come from the heart and that takes effort. But guess what people do when they feel valued? THEY GIVE MORE! They try harder, they return the favor and they take it to other parts of their lives. So be a part of RADICAL GRATITUDE...what can it hurt?

What if you were able to ask every single client and employee or vendor at your org if they felt that you are grateful for their contributions? How many of those answers would you be afraid to hear? I implore you to make gratitude part of your mission. Empower your staff to show acts of gratitude grand and small. What could a $50 a month ‘Gratitude Budget’ do for your company, internally and externally?

Let’s start now: thank you for reading this blog!

Marie Hale is the owner and co-founder of @revenue, a sales and marketing collaborative dedicated to changing the world, one business owner at a time. Marie was also very proud to have been honored with the Midwest Women in Tech Leadership Award in the area of Marketing & Media 2017.


Women in Leadership - This is our REVOLUTION

Let’s just start this love fest by saying this is an….interesting time in our political and business lives. I’m not leaning left or right (heck, I’m doing my best to learn how to fly just so I can hover and not touch a toe in anything), but we can’t ignore the international uproar women’s voices are creating through two simple words…. Me Too.

As leaders, what is our responsibility here? Listen, I don’t expect we dive headlong into every issue, headline or whisper, BUT, we do have a responsibility to stand up and say, ‘Yes, this system is broken.’ And it applies to both women and men. BUT we are the generation of leaders that can fix it. We are the women that can lead from a place of pain and secrets to a structure of honesty, safety, and education. We can prevent future incidents from continuing to be commonplace. And you don’t have to be in Hollywood to do it.

Allow me to use the example of a nonprofit I work with. They found out one of their mid-level instructors had allegations leveled against him for past incidents at a different job. They reacted boldly and simply, even though through their name got pulled into the mix.

  1. They made no excuses. It didn’t matter that they didn’t know. They wholeheartedly lived their values and making excuses or second-guessing anything had no room there. They addressed the situation publicly and immediately.

  2. They placed no blame. This is a tough one. We all want to point the finger when a woman says that she has been victimized and attack the accused. NOT YOUR PLACE. We can offer loving support, resources and mentoring, but it is not our place to be the judge and jury. We need to take the person at their perception and help them process instead of tearing away at an event that we were not present for.

  3. They created a safe place. At every level of their organization, they created a safe person, an anonymous email address.They made it available and accessible for every part of the org and ensured anonymity and protection with a  no retribution ever policy.

This will not be a quick fix. As women, we have an additional responsibility to lend a hand, because there are too many of us that say, ‘Me Too’.  You may have become an accidental leader, or you may have planned for your leadership for your entire life, but if you are a leader you bear the responsibility of facilitating change and protecting those in your posse. The best thing is this isn’t a political issue! It isn’t a grey issue. It’s an opportunity to keep others safe and that is a value we should all share.

Marie Hale is the owner and co-founder of @revenue, a sales and marketing collaborative dedicated to changing the world, one business owner at a time. Marie was also very proud to have been honored with the Midwest Women in Tech Leadership Award in the area of Marketing & Media 2017.


Dream Bigger

Our deepest fear is not that we are inadequate.

Our deepest fear is that we are powerful beyond measure.

It is our light, not our darkness

That most frightens us.

We ask ourselves

Who am I to be brilliant, gorgeous, talented, fabulous?

Actually, who are you not to be?

Your playing small

Does not serve the world.

-By Marianne Williamson

‘Marie, I have something to tell you,’ my client began, ‘when I started dreaming about my business and setting goals I was stretching to see myself at 400k in my first year. I thought I was calculating something wrong when I saw that I had booked 800k, but when I realized that I would have more than a million dollars of business on the books before my year was even close to its end I got…’ He took a deep breath, ‘I got scared.’

Sounds like a great problem to have, right? We all roll our eyes at those who tell us that their businesses have grown too quickly, but epic growth not only brings with it a bevy of technical issues but a lot of emotional issues that we aren’t prepared for.

Questions come flying through our brains like:

  • Does this mean that I should expand my business?
  • Should I raise my rates?
  • Do I want a bigger business?

And the truth is, this can be a scary and lonely place to be.

I would like to offer you two words that can greatly impact your future, wherever you are in your journey. Dream Bigger. If your goal, your dream, your plan doesn’t stretch you, make you uneasy or is something that you could do in your sleep, you aren’t dreaming big enough. If you don’t feel a little nervous when you review your goals every month (not your numbers), you are playing too small.

The next part of Marianne Williamson’s poem goes on to say that “we are all meant to shine like children do”, and there is so much truth in that. If your business doesn’t light you up, if you aren’t on fire, take some time and reassess why the heck you are working so hard.

How do you know when your dream is big enough? Gut check time.

  1. What impact would achieving this goal have on my life? If there is no true impact...push further.
  2. How does this align with my values? If your goal doesn’t allow you to exemplify your values (ex. It’s more than just a number) or the impact of your goal on you financially doesn’t allow you to achieve a personal goal that matches your values it’s time to realign.
  3. When you take time to put your goals into actionable steps, can it be done with little to no effort? You should want a little sweat to happen on your way to your dream, it makes it more thrilling to achieve.

This year, I had to realign personal goals this when my whole life suddenly changed; my partner suddenly died. I had to learn how to dream again, how to figure out what will bring me joy, abundance or peace when my dreams were suddenly and uncontrollably altered and out of my control. Learning to dream big is a practice, a muscle, a gift you must work on for yourself.


United Airlines and the Case of the Walking, Talking Brand

Nobody’s perfect, right?  Yep, nobody.  But when you’ve had a week like United had last week, you have to take a good long look in the mirror and decide what you really stand for…as a company.  In today’s reality of the constant state of video, social media, and public opinion, companies have to be careful about how they present themselves, especially when you are in the service industry.  It is not often we have a front row seat to what is sure to become a classic PR case study in what not to do, so let’s take advantage of this moment.

When the events of April 9th first hit social media, United’s CEO, who had just the month before won an award as Communicator of the Year, responded quickly.  His first reaction was to say he was sorry that the airline had to “re-accommodate” passengers on the flight.  Then, he announced that United employees had simply followed policy.  Finally, he expressed what seemed like sincere regret for the way the whole debacle had been handled.  Now, the company is changing firm policy regarding how passengers are handled in cases of overbooking, especially when employees are the ones bumping paying customers.

I absorbed all of these events with utter astonishment.  United is a big company, with presumably many of the “best and brightest” in every facet of the industry working there, EVEN in public relations.  I couldn’t believe that at every stage of this event, the actions leading up to it, and the actions that preceded it, they had made such obvious mistakes.  For the sake of argument, let’s assume that customers have an adequate number of potential airlines to choose from when traveling, and United doesn’t currently benefit from an airline-favorable oligopoly where customer service falls way down on the priority list because customers ultimately have to choose from only a handful of less than desirable options.  So basically, let’s assume that United wants to please customers to grow revenues and has to actually compete.

In that light, how do you process the actions of United? Can you?  In the book of everything I know about business, coupled with common sense, I cannot.  But the good news is, we get to benefit from the lessons of their (giant) mistakes.

I’ve been saying for a long time that service businesses are more complicated and require far greater leadership than product companies do.  Your brand isn’t just your logo or your website design.  It is walking around in every single employee you hire, mentor and train.  When you run a flourishing service business, your brand is constantly working.  Growth in a service business means that you cannot separate the brand from the people like you can in a product business.  You have to get it right every day.

So, let’s cover the ways in which United failed to get it right and how they could have done it better:

READ MORE


Top 3 Silent Cash Flow Leaks for Small Businesses

by Elizabeth Andrews

 

Running a small business is often an all-hands-on-deck operation and a lot can get lost in the shuffle. With years of experience working hand in hand with businesses, I have seen all kinds of things that cost businesses time and money. With companies big or small, these are the top 3 things that consistently eat away at the bottom line.

ISSUE #1:  Invoices Aged Over 30 Days

Collecting payments tends to be the most costly part of running a company.  Companies commonly don’t have clear payment terms or tend to soften them to win the sale. With no plan of action to tackle unpaid invoices, many companies resort to a phone call and hope the client answers and pays.

FIX: Preparation and Preplanning.

  • Clear contract terms and documented payment agreements

  • Collecting (and securely storing) payment information for contracts or service agreements.

  • Recurring billing plans using accounting software or payment processor

  • Use of a simple customer interface to make payments

ISSUE #2:  No Reconciliation Process

“Reconciliation” may be a new term. It is defined as “the key process used to determine whether the money leaving an account matches the amount spent, ensuring the two values are balanced at the end of the recording period.”

For companies with linked accounting softwares and bank accounts, many think of this as a hands off task. However, human intervention is necessary to make sure your accounting books square up. When companies finally dig in, they find a variety of things:

  • Unpaid Customer or Vendor Invoices

  • Fee Increases from Vendors

  • Duplicate Charges

  • Unaccounted for Cash Withdrawals or Deposits

FIX: Two options, both will assist in cash flow and tax reporting:

  • Schedule time:  Block out a couple hours each month on your calendar as a recurring event. This will ensure regular attention to finding leaks.

  • Hire an hourly professional: Time is money. Bookkeeping professionals are efficient and as they learn your business, it will take less time to complete your reconciliation. Another set of eyes is also beneficial to see things you may have missed.

ISSUE #3: No Review of Services or Fees

This is common with mom and pop businesses all the way up to Fortune 500 businesses. Many companies don’t take the time to kick the tires on the fees they are paying to vendors. Because many take the stance of “If It Isn’t Broken, Why Fix It,” they are commonly overpaying. I have met with companies that have let 10+ years pass and overpaid thousands of dollars.

FIX: Knowledge is Power

  • Find your contract end / renewal dates for vendors. This may require reaching out to get copies of contracts.

  • Request an account review 6-9 months before the end of your contracts. They may find you now qualify for a new tier or reduced pricing.

  • Ask your tax or bookkeeping professional for recommendations.They are looking at companies’ expenses everyday and may have insight into where costs might not line up with industry standards.

Reach out to your local chamber of commerce, LinkedIn groups, or associations. Let others’ hindsight be your foresight.

Guest Blog by Elizabeth Andrews, with Calibr Merchant Solutions  www.gocalibr.com, 


Have They Told You Lately That They Love You?

About a decade ago a client of mine used the phrase “professional love” to describe how they felt about the work we did together, the results and our working relationship. As a result, I’ve spent the last 10 years always holding that as the bar for my client interactions. After working with many dozen sales professionals, mid-level manager, Directors, VP’s and CEO’s there are so many reasons why professional love exists in some relationships and is lacking in many others.

For some leaders, they couldn’t care less how their staff feels about them. These are of course not leaders but simply people in authority, often by default. These folks typically don’t understand the need to be emotionally intelligent in order to maximize the potential of their people and therefore their business. I’ll give you an example: I worked with the CEO of a 12-year-old $500,000.00 business. It became abundantly clear in only a few weeks that the reason why this business could not get past a moderate dollar amount in a high ticket service industry was that the leader was only concerned with one thing, his ego. Despite suggestion and the specific direction he simply did not value his people or the internal relationships. Had he recognized their talents as equal to his and shown them some love, they would have helped him double or triple sales in no time.  Who wants to go to work and KNOW that you’re not appreciated nor respected? This so called "leader" was not in professional love with anyone but himself and his staff could feel it.

One of my daily mantras is simple, you must love them first.

And, as in any relationship, we show love in a variety of ways.

  1. Be the best you can be for each other.

    In business, this means to focus on strengths and bolster weaknesses. If you’re a leader, study how to be better. If you’re a janitor, equip yourself with the tools needed to be most efficient. Talk to any Doctor and they will tell you that they are taxed with being their best or people may suffer or even die. Why should we take our profession as any less impactful? Be sure to put one another first and to serve one another. Keep in mind that this also means that we should expect the best from our teams and our clients. Don’t settle for second best, don’t settle for weak attempts, if you’re giving it your all, it’s a lot easier to demand your team’s all.

  2. Love only works with trust.

    As in the example above, without trust, there is an imminent failure in any relationship and business. How we translate trust to our teams and clients is critical. What I find best is to identify the strengths I talked about in #1 and create the environment for each to maximizes their strengths. Don’t give up on an amazing sales person just because they are weak at doing CRM entries (which is every superstar sales person). FIND SUPPORT STAFF THAT CAN HELP THEM. Your profits will be higher if that superstar stays out on the streets closing deals. Then, TRUST THEM. Don’t micromanage, don’t monitor their e-mails, don’t stop giving them projects…” trust, but verify”-Ronald Reagan.  Verification comes through accountability. I wrote an article, conducting an effective 1:1 meeting which outlines how to hold your team and clients accountable to their commitments. However, if we start with management and not trust, we set our people up for mediocrity.

  3.  Love cares.

    It’s okay to like and care about one another's personal lives and to take part in important causes of your staff. I was out to dinner with a friend the other day and she mentioned that their staff was all taking work-time to donate to an animal shelter. Why? Because each employee (about 10) have important causes and each month an employee arranges to do something for their cause and then the ENTIRE team buys into that cause and works together. I’m sure you can imagine the camaraderie, respect and “love” that comes with this. Of course, the leader has to be bought in and understand that work time does not translate to clock punching. The time invested in these activities pays off in spades when your team is united, caring, committed, involved and loyal to each other and their united success. The lives of your people and the revenue of your business will prosper. The ENTIRE team buys into that cause and works together. I’m sure you can imagine the camaraderie, respect and “love” that comes with this. Of course, the leader has to be bought in and understand that work time does not translate to clock punching. The time invested in these activities pays off in spades when your team is united, caring, committed, involved and loyal to each other and their united success. The lives of your people and the revenue of your business will prosper.

  4. Love is recognized and rewarded.

    Think about your spouse, children or any loved one, we show love with hugs, kisses, gifts, servitude, etc. In the work environment, these manifest themselves in ‘at-a-boy’s’, bonuses, smiles, rewards, dinners, happy work environments, etc. In his book Drive, Daniel Pink teaches at great length that the days of the stick and carrot are no longer. He also talks about if-then rewards vs now-that rewards. Love is not conditional so work reward shouldn’t be conditional. Almost every sales manager tries to get results with if-then rewards. You know, “If you hit the goal then you get more money”. This is far less effective than when you show your love/reward with no expectation. This can be tricky and is a real mental shift for many.  If you have any questions or would like to connect about this, let me know. I show my love by working with SMB leaders to drive great success. I do this in a variety of ways and not always for money, sometimes just for love. 

 

 

 


Let's talk about Six

After years of working with SMB business owners/leaders and their salespeople, I have realized that there are at least six, oftentimes more but we’re going to talk about the prevalent six, critical areas that are neglected entirely or have weak plans and structure. My hope is for you to identify and address any and all of these areas in your business.

1. Go-To-Market strategy - As businesses look to grow they often times have the Field of Dreams syndrome; “Build it and they will come”. This rarely works unless your business is a Starbucks on seemingly any corner in the Loop. Other than that, a strong actionable go-to-market (GTM) strategy is required. You must have specific actions formulated to access and influence your buying market. No matter what your services, from accounting offices to chiropractic practices, every business requires strategy to maintain growth. There are some great GTM examples online, but a word to the wise, make it your GTM strategy. Unless you own it, embrace it and believe in it, it will simply be another document that collects dust in a drawer. Seek the outside perspective that is required and then do it! Try it, track it and then you will know how to change it.

TASK: Read the examples, step away from your business for an afternoon (If you think you can’t do that, you don’t have a business you have an obsession) take the best minds you have from within your business and a few from the outside then start talking long term strategy. You’ll need to set some goals for the strategy but goals without a strategy of achievement are only hopes and wishes.

2. Automate, Delegate, Duplicate - The biggest hurdle that business owners face is the habit of being the COE, Chief of Everything, instead of a CEO. As you build your service offerings and identify how you care for your clients make sure that you document repetitive behaviors. Everything from how you onboard a customer to the follow up that happens with your inbound marketing can be automated, or if automation is not an option you can document the process and delegate it. Make it a full time focus to effectively hand off as many tasks as possible. There are a litany of tools on the market (insightly and mailchimp are my favorite go-to products) that can function as a project management tool, empower your marketing automation and drip marketing campaigns, and integrate with your accounting software.

TASK: Do a time audit to understand where you are investing your time. When you have a solid view of where your hours are going you will be able to assess what truly should be on your plate and what can be handed off. Begin to document how each task is done and create activity sets that can guide a support person through the process. You can find a virtual assistant or on site part timer to help you in the beginning, and then do your level best to touch things once and hand them off!

3. Documented and Disciplined Client Acquisition Process - Each phase in the client acquisition process needs to be documents and measurable. I’ve seen many businesses that simply have fields such as: LEAD<PROSPECT< OPPORTUNITY< CLOSED WON as their funnel. This will not suffice if you take your business development seriously. Here is an example of one I built for a past client. As you can see, there are VERY SPECIFIC qualifications that must be met before the prospective client transitions from Marketing Lead to Sales Lead and then MORE VERY SPECIFIC qualifications that must be met before the salespeople can assign a phase and percentage of probability. With this process, my client could easily identify the marketing effectiveness and where along the process they had the greatest lost rate. WIth this information, I was able to coach, develop and train with laser like focus.

TASK: Move outside of the generic sales funnel fields and assign what makes sense. Then, within each category assign the qualification points that must be met to achieve the threshold. This gives you a true “process” to follow. Think of it like a recipe: step by step, timed accordingly, baked properly, etc. When you omit ingredients or make other mistakes you inevitably get a dismal outcome.

4. Consistent and effective 1:1 meetings with staff and leaders. I already wrote about this topic so I won’t repeat myself. I encourage you to read it if you haven’t already. One addition, few business owners have someone to give them consistent and honest feedback.

TASK: Follow the tips in the article! If you as a business leader don’t have someone, find someone. It’s not that hard these days to find a coach. Your obligation is to find one that fit’s with you but will push you. Oh, and make sure they’re qualified, there are a lot of jokers out there.

5. An understanding of Emotional-Intelligence, Dr. Travis Bradberry’s book is a smart but easy read that is far and away one of the best out there. I will only impress upon you that the world is shifting, carrot/stick is a motivation of the past for most businesses. You must lead with emotional intelligence in this day and age.

TASK: READ THE BOOK!

6. Working toward your exit vs. running in place- This seems to be the big winner! In a May 2016 CNBC story it was sited that almost two-thirds of businesses have no plan for exit. Thus, people run on their hamster wheel day after day and never get to their goal. Simply said, without the goal of exit, it’s rarely achieved.

TASK: This one is more fluid. It depends a lot on from where you are starting. But a few musts are: Timeline goals, financial goals, a decision on what will happen to the business when you exit, strategy to pursue your goals, support to achieve your goals.

So, now what? Take stock, don’t be discouraged and start to make the changes needed to address these Six often neglected areas. Listen, it’s hard! The days fly by and business owners have a few thousand distractions a day. Step back, get perspective and set a plan into action. Let us know if you need help.


Top Tips For Entrepreneurial Growth

@revenue works with so many talented business owners, and they bring so much wisdom to our lives.

Here are their top tips for entrepreneurs!

The best possible ways for entrepreneurs to go far fast are:

1. Make sure your product or service actually meets the needs or wants of a sizable market.  This means understanding the need, who has it, why satisfying that need matters to them, and how many potential buyers make up this market segment.

2.  Secondly, is the need being met by other providers?  How well?  How can you differentiate your own solution?  If your competitors are well established and comprise a sizable market share, you will have to differentiate your solution and communicate in a way that sells!

3.  Surround yourself with a talented but diverse team. You cannot do it all alone in the window you will have to show traction. Align the right acumen with the vision you have and watch the growth!  Too many entrepreneurs do not have the well-rounded talent to handle all aspects of achieving revenues fast and keeping the back office rolling effectively. Your success is truly measured by your ability to engage the right resources early.

4.  Marketing and growth are paramount, especially if you're looking for funding to grow fast. Sources of funding are interested in whether you have the revenue to show NOW, that you have a solution that matters to a large enough demographic, and that the business model is profitable.  Sales are king in the beginning, NOT perfection.   And sales don't happen unless you can reach your tribe of raving fans.

Trisha Squires

Empowered Leadership Cultivation

www.empoweredlc.com

The single best advice for any Entrepreneur is to “know your numbers” by reconciling your bank account.  How do you know whether your business is succeeding or failing?  How do you know whether things are getting better or worse?

Those numbers are all about the CASH that it takes to operate your business.  That cash reflects the Sales, COGS and Net Income of the company.  It reflects the Inventory you’ve purchased and the Payroll that you’ve paid.  It represents by the checks you’ve written and the deposits that you’ve made.  You’ve all heard that Cash is King.  Well, it’s absolutely true.

Most owners see financial statements.  But I’ll bet most of your eyes just glaze over when looking at the row upon row of numbers.  The best way of understanding how cash is used in your business is to do your Bank Reconciliation.  Think about it.  All of your cash moves through your bank account.  You will see every deposit and expenditure.  Reconcile that account every month without fail, and you will have a clear handle on how much money is coming in, where it’s going to, and how much is left to use next month.

Larry Chester

CFO Interventions

www.cfointerventions.com

The single best piece of advice I have for entrepreneurs looking to accelerate their business is to collaborate and find other people in the same space to learn and grow with.  It isn't about the competition but rather how you can help and be helped by others in your industry or market.

Becky Feinberg-Galvez

Corporate Textiles

www.shop4ties.com

Hire people smarter than you and learn from them. As entrepreneurs, we are all in business because we are great at something, but that in no way means that we are great at everything.  Allowing experts to show you the shortcuts to success, that they often spent years learning for themselves, will give you the ability to grow your business quickly but don't just delegate and walk away. Learn as much as you can so that you can own the process and make the best parts of it a part of your daily practice.

Kristy Dilworth

Smart Dogs Training and Lodging Facility

www.smartdogstraingingandlodging.com