The Rule of 2/3
There Are No Unicorns: Making the Hard Choice for Good/Fast/Cheap Marketing Support
You’ve heard of this rule before. It’s basically a law of physics in the business world: you’ve seen it applied to various industries of service providers, but that doesn’t make it any less true. Marketing professionals know this rule all too well, but it can still be a stumbling block for our clients because it doesn’t seem fair and it’s not fun to think about. The hard truth is that the killer deals and 10-in-1 unicorn gadgets that exist in the retail product world just don’t exist in the realm of professional services.
The Rule: GOOD. FAST. CHEAP. You can only choose 2.
In short, it translates to this: you can’t have it all. If you don’t have a bottomless budget or all the time in the world, anyway, something else in the equation has to be sacrificed. While we would love to promise you that your great marketing strategy will pay for itself, we know that’s not exactly how budgets work. Instead of urging you to dig deeper into your pockets and put a strain on your business to put a top-tier marketing plan in place, we would much rather walk through the Sophie’s Choice situation with you and help you make the decision that’s best for your business right now.
The Options
CHEAP: You are always looking for a deal. It is our human condition to try to find ways to save money and retain the best value for the work we are paying for
FAST: You also want your projects done as quickly as possible.
GOOD: Not only do you want it done quickly and for less money, but you want it to be good. Good design, good strategy, good in every way.
Why can you only choose 2?
VALUE: The value of quality marketing work is not necessarily synonymous with the amount you pay. Value is provided when something is done well, with intention, and provides both instant results and long-term outcomes.
CHEAP + FAST: When you’re choosing two, cheap and fast end up being a likely option. After all, those are your two primary motivational factors—get it done now and get it done for the least amount possible. The problem with this strategy is that it forces your marketing team into a situation in which they have to cut corners, spend less time finding the best possible solutions
and instead finish a “quick and dirty” version of your project. That means the thing you have sacrificed is GOOD. Your project will still have a lot of positive attributes, but will it be everything you hoped for, and be perfect without any missteps? Definitely not.
CHEAP + GOOD: In the above situation, it seems like the issue is one of time: by combining cheap and fast you lost quality, which is what you need in the long run. Choosing cheap and good could be a better combination because you save money while getting a higher quality completed project, which could ultimately mean higher value. The sacrifice here is time. In order to perform high-quality services at a lower rate, your team will need to manage this project differently. And you may be one of many projects in process, so in order to spend the time wisely on your project and make it beneficial to the team, they will need to take extra time.
FAST + GOOD: Yes, this is an option. Yes, we can do what you want in the quality that you want in the timeline you want, but that will mean our team will have to work double-time, triple-time, and that means itʼs going to cost you more because you will have to pay for that time and extra time spent.
Keep this in mind next time you are trying to hire a marketing company or any other service provider: you may have three options, but if you’re looking for real value, you will have to sacrifice one of them. Unicorns are hard to come by, and if it sounds too good to be true, it probably is.
Which 2 would you choose?
Need help deciding? Get in touch with us and let’s talk it out.
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